Why Have I Not Heard Back from a Seller?
It's understandable to wonder why you haven't received a response from a seller. Here are some insights into our communication process:
Response Time and Reminders
- Busy Schedules: Many breeders have full-time jobs and families, which can delay their response times occasionally.
- Expected Response: Typically, sellers aim to respond within 24 hours. If you haven't heard back, our system sends them a reminder after 48 hours.
- Follow-up Actions: Sellers showing a pattern of non-responsiveness may be contacted by us, and in severe cases, removed from our platform.
Explore Other Sellers: With thousands of sellers on our site, we recommend reaching out to multiple sellers for the best chance of finding what you need.
Pro Tips:
- "Vote with your dollar" by supporting sellers who respond promptly and provide excellent service.
- To ensure you haven't missed any responses, check your messages regularly.
- Turn on your Notifications.