One of your sellers has a bad reputation.
This is one of the reasons why we have our ratings system. Potential customers can look them up and read the reviews and make the decision about whether or not they want to take a risk on working with them. Their ratings are not stellar, but they are not so bad as to justify banning them from the site. Nor have they broken any MorphMarket rules that would result in a ban from the site.
We work hard to weed out the truly rotten apples, but sometimes an apple is just mushy. Something that some folks will find inedible, but others are just fine with it. Anyone buying live animals online bears some responsibility to check out the seller and assess the risk of that transaction. Different buyers have different levels of risk they are willing to enter into.
If you have proof that a particular seller has broken the law, abused animals, or deliberately scammed their customers, please reach out to us at [email protected] Include the name of the seller you are concerned about and be ready to send in all relevant evidence.