Direct Messaging

Have you ever wanted to message a seller without inquiring about a specific animal? Good news! MorphMarket now allows direct messaging, making it easier to ask questions or seek advice from sellers without needing to inquire about a particular listing.

How to Enable

Sellers can opt-in to use this feature via their Seller Profile settings.

• This page can be accessed using the main menu navigation or by clicking the "Settings" icon in the new messenger tabs.

• On your settings page, locate the "Inquiry Settings" section.
• Check the box labeled "Allow direct messages."
• Remember to save your changes.

How to Send a Direct Message

Once direct messaging is enabled, a message icon will appear over the seller's profile photo. This will be visible on their store page, as well as the animal listing pages.

Simply click on the icon and type your message into the pop-up menu that appears.

Congrats! You can now have a direct conversation without the need to send an inquiry. Before this, messages could only be created when an inquiry was sent from a buyer to a seller for a specific listing. This means that buyers and sellers can now reach out to sellers without an inquiry, whether that be to ask a question before bidding on an auction or to ask for advice.