What to do if you suspect a scammer?

Even with caution, you may encounter a buyer who raises red flags. Here’s what to do to protect yourself and help prevent others from being targeted.

• 1. Stop the Transaction Immediately

  • Don’t ship the animal. Do not proceed with shipping. Even if payment appears to have gone through, pause the transaction until you are confident everything is legitimate.

    2. Document Everything

    Preserve a clear record of all interactions. This may be crucial for MorphMarket moderation or if you face a chargeback.

    Make sure to:

    • Take screenshots of your entire message history (on and off-platform, if applicable).
    • Save any payment confirmations, names, emails, shipping addresses, and other provided details.
    • Note any suspicious behavior or inconsistencies.

• 3. Report the Buyer to MorphMarket

  • Contact us at [email protected]
  • Provide screenshots and details of the suspicious behavior.
  • Our support team may warn others, freeze the account, or remove it depending on the severity.

Beyond Scams

Some buyers may attempt to involve you in illegal activity, often without being upfront. This includes efforts to smuggle animals across borders or bypass legal requirements.

Be cautious of buyers who:

• Ask you to ship to a name other than the one paying.
• Request delivery near a border, airport hub, or freight center.
• Indicate the animal is for someone else.
• Try to keep details vague or shift delivery locations multiple times.

You, as the seller, are legally responsible for where and how the animal is shipped. Participating in an illegal transaction, even unknowingly, can put you at risk of fines, seizure of animals, or being caught up in an international investigation.