Store Alerts

Sellers with a Basic+ advertising plan can create store alerts to to inform buyers about shipping delays, slower response times, out-of-office notices, or other important updates.

These alerts are displayed as banners in several places:

• At the top of Buyer Inquiries and Direct Messages
• At the top of existing message threads
• On your Store Page

Note: Store Alerts do not send notifications to buyers and are not an auto-reply feature. They are only displayed as banners on the site.

You can create, edit, enable, or disable Store Alerts from your Seller Settings page or by clicking the three-dot menu on an active alert.

Enable an Alert

• Click the "Enable" checkbox
• Select an Alert Type
• Enter the Alert
• Save Changes

Other Information and Suggestions

• Only one Store Alert can be active at a time.
• Keep alerts short, clear, and relevant.
• Use Store Alerts sparingly and remove them when they are no longer needed.

Alert Examples