What to Do If You Suspect Your MorphMarket Account Is Compromised

If you notice suspicious activity on your MorphMarket account, such as messages you did not send, or an unfamiliar two-factor authentication (2FA) device being added, it’s likely that your login credentials were compromised in a data breach from another website. Hackers frequently steal email addresses and passwords from breached websites and try those same credentials on other platforms, including MorphMarket.

If you’ve reused your password across multiple sites, this could be how they gained access to your account, and they are also likely trying to, or have already, gain access to your other accounts across the internet.


Immediate Steps to Secure Your Account

1. Check if Your Email Was Exposed in a Data Breach

Visit Have I Been Pwned to see if your email has been involved in any past data breaches. If your email appears in a breach, hackers may have access to your credentials from that site, making it crucial to change your passwords everywhere you’ve used them.

2. Reset Your Password (If You Still Have Access)

If you can still access your MorphMarket account, immediately reset your password by going to your Profile Settings and choosing a strong, unique password that you have never used elsewhere.

  • Use a Strong, Unique Password for Each Site

    Avoid reusing passwords across different platforms. If one site gets hacked, your other accounts remain safe. Consider using a password manager like 1Password to generate and store strong passwords securely.


3. Enable Two-Factor Authentication (2FA)

Adding 2FA provides an extra layer of security, ensuring that even if someone gets your password, they cannot access your account without your verification code. Learn how to enable 2FA here: MorphMarket 2FA Guide.


If You No Longer Have Access to Your Account

If a hacker has locked you out, contact our support team immediately for assistance in regaining control of your account. Our team will work to verify your identity and help you secure your account, and remove any unauthorised access.


Important Reminders:

  • Regularly update your computer and mobile device software to patch security vulnerabilities.
  • Use antivirus and anti-malware tools to detect and prevent threats.
  • Avoid logging into your account on shared or public computers.
  • Hackers sometimes send fake emails pretending to be from MorphMarket to trick you into revealing your login details. Always verify links before clicking and avoid entering your password on suspicious pages.

    Look for:

    • Email addresses that are slightly misspelled or don’t match official MorphMarket domains.
    • Urgent messages demanding immediate action to prevent account suspension or loss of funds.
    • Links that redirect you to a page that looks like MorphMarket but isn’t.
  • You alone are responsible for your password and user ID security. While we provide tools to help you secure your account, we can only assist in mitigating the risks beforehand. Following the recommended steps is vital for maintaining the safety of your account.
  • Have I Been Pwned and 1Password are simply recommended tools for enhancing your online security. MorphMarket is in no way affiliated with or responsible for the services provided by these platforms, and their use is not mandatory. They are provided as helpful suggestions for users looking to improve account security.

Still need help? Contact Us Contact Us